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Support

Most questions are answered in the FAQ. For everything else, email us — we read every message.

Email support

support@slotguard.io

Contact goes through email for now; there is no ticket system yet. Replies may take a few days.

Installation help

Install SlotGuard from the Chrome Web Store with one click. If the icon doesn't appear, pin it via the puzzle-piece menu in the toolbar. If a casino page was already open, reload the tab after installing.

Open Chrome Web Store

Badge meanings

Green — the serving domain matches a known provider. Red — the domain matches flagged infrastructure; consider not playing. Gray — the domain is unverified; you can report it for review.

Full explanations in the FAQ

Troubleshooting

No badge on a game? Reload the tab first. Some casinos load games in ways that take a few seconds to detect. If the badge stays gray on a well-known game, the domain may simply not be in the database yet — that's expected, and reporting helps.

How detection works

Report a technical problem

Found a bug — wrong badge, popup not opening, conflicts with another extension? Email us with the browser version and, if possible, the page where it happened.

Report a suspicious game domain

The fastest way is the report button in the extension itself — it submits sanitized data automatically. You can also email the domain to us for manual review.